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A Brand You Can Trust
With our 30-day return guarantee, your satisfaction is our priority. We ensure a seamless shopping experience with worldwide delivery in 5-14 days and dedicated 24/7 customer support
FREQUENTLY ASKED QUESTIONS
Yes, we proudly offer insured and tracked worldwide shipping.
Hereby we cooperate very closely with our trusted 3rd party shipping providers USPS,Canada Post and Australia Post to deliver your order fast and securely..
After your payment is verified, we start working on your order immediately.
It usually takes 1-3 business days to process and ship your order.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.
Depending on your location shipping may take anywhere from 5-15 business days from dispatch.
We proudly offer a 30 day money back guarantee.
If you aren’t 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt.
Funds are returned to your original payment method as soon as your items have arrived at our warehouse, provided they are in their original, undamaged condition.
All of our products are true to size based on your region. Just order you would normaly wear
Simply contact us with your order number, and we will track it down for you and assist you in receiving it.
Our enthusiastic customer service team is ready to assist you with any inquiries at any time.
Contact us via support@thenordwave.com or phone 1 (800) 915-5709
We are all ears!
See Why Customers Love Us
★★★★★Absolutely love it! The fabric is light but feels high-quality. Will buy again
Laura R
South Nathan, Belize
★★★★★Had a small issue with the zipper on my hoodie — it was stuck. Wrote to them and they immediately sent a new one, no questions asked. Didn't even have to return the first one. That’s how you earn loyalty.
David B
Leeds, UK
★★★★★
I’m from Milan and the delivery was much faster than expected — just 5 days. Ordered a linen shirt for a weekend in Liguria and it’s perfect: light, breathable, and super comfortable. Washed it twice already and the color is still greatGiulia T
Milan, Italy
★★★★★I had doubts before ordering, but I’m glad I did. I live in Barcelona and the weather here is warm, so I picked a summer dress. It looks just like the photos and feels great. Loved the careful packaging too
Lucia R
Barcelona, Spain
★★★★★They sent me the wrong size at first, so I was a bit disappointed. But I contacted support, and within 20 minutes they replied and shipped a new one at no extra cost. That kind of service deserves five stars.
Sophie D
Lyon, France
★★★★★Ordered a pair of pants to Berlin — delivery took 6 days. Honestly impressed by the fabric quality. Feels sturdy and looks sharp with sneakers and a blazer. Already thinking of getting another color.
Tobias H
Berlin, Germany
★★★★★Im based in Tokyo and prefer simple, minimal styles. Got a black shirt — the fit is spot on and the material feels premium. Bonus: no chemical smell out of the box. That’s rare these days
Hiroshi K
Tokyo, Japan
★★★★★The t-shirt I got had a loose thread on the shoulder. I reached out and they sent me a new one with no hassle. Now I’ve got two — one for lounging at home. Honestly, great service and communication.
Emily W
Manchester, UK
★★★★★The dress was beautiful but the color didn’t look right on me. I asked if I could exchange it, and they handled it smoothly — sent me a new color and even covered the return shipping. So impressed!
Anya V
Warsaw, Poland
